TRAI assesses Mobile Network Quality Across Gorakhnath, Jhungiya, Ratanpur, Pipraich, Rampur Buzurg, Bhathat, Mangalpur, Delhi Public School, Gorakhpur, Govindpur, Kaalesar, Belghat, Madapar, Gorakhpur Airport, Taramandal, Ramjanki Nagar and Shahpur in Gorakhpur City & nearby areas.

The Telecom Regulatory Authority of India (TRAI) has released findings of Independent Drive Test (IDT) conducted across Gorakhpur City and Lucknow to Gorakhpur Railway route under UPE LSA, during the month of May 2026, for information of general telecom consumers. The purpose of this drive test is to assess and verify real time quality of mobile network services (both voice & data) provided by Telecom Service Providers (TSPs). During the IDT, TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call Setup Success Rate (CSSR), data Download (DL) and Upload (UL) throughput etc., which are then published to inform Consumers and encourage TSPs to improve their services.

These IDTs have been designed to capture on ground mobile network performance of all TSPs across diverse usage environments like cities, hotspots, public transport hubs, etc. In this type of drive testing, live data and voice sessions are established using SIM cards from all TSPs over 2G, 3G, 4G, and 5G networks. Multiple advanced test handsets are used, and the sessions are monitored and analysed in real-time using advanced Software Systems.

TRAI, through its appointed agency, conducted drive tests across City drive – 342.1 KMs, Hotspot locations – 11, Walk Test – 3.7 Kms and Railway – 296.3 Kms in Gorakhpur city and Lucknow to Gorakhpur Railway route during 4th May 2026 to 8th May 2026 in UPE LSA. These tests were conducted under the supervision of the TRAI Regional Office Bhopal. The observations presented in drive test reports represent the performance of the TSPs on the area/ route under test on the day/ time of conducting the drive test.

Drive Test Route Map: The following map provides overview of drive test routes indicating City drive, Inter-operator calling, Hotspots and Walk tests, as per the legends shown on the map: –

Key Parameters Assessed

Coverage Gap: Percentage of samples, for which signal strength observed less than the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ 5G).
Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS).
Call Silence Instance: Number of call silence instances occurred during the calls.
Data Services: Download/ Upload Throughput, Latency, Jitter, Packet Drop Rate

 

The overall mobile network performance in Gorakhpur City and Lucknow to Gorakhpur Railway route city for the key parameters has been summarised below: –

a) Coverage Gap – The signal strength observed during voice testing on the drive test route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples having poor signal strength out of the total samples collected, was 589/ 51058 for Airtel, 13582/ 48601 for BSNL, 623/ 50514 for RJIL and 569/ 50572 for VIL for Gorakhpur city & nearby areas and 1011/ 15568 for Airtel, 6247/ 13622 for BSNL, 450/ 15645 for RJIL and 1163/ 15449 for VIL for Lucknow to Gorakhpur Railway. Details of the coverage gaps have been provided in the map Annexed.

b) Dropped Calls – Dropped calls, measured as the number of dropped calls out of the number of successfully established calls, were 1/ 453 for Airtel, 22/ 431 for BSNL, 2/ 454 for RJIL and 4/ 453 for VIL for Gorakhpur city & nearby areas and 2/ 81 for Airtel, 25/ 78 for BSNL, 4/ 82 for RJIL and 2/ 79 for VIL for Lucknow to Gorakhpur Railway. Details of the dropped call locations have been provided in the map Annexed.

c) Call Silence Instance – Call silence instances, measured as the total number of silence instances observed for > 3 seconds out of the total calls established, were 18/ 440 for Airtel, NA for BSNL, 6/ 439 for RJIL and 18/ 449 for VIL for Gorakhpur city & nearby areas. Details of the call silence instance locations have been provided in the map Annexed.

d) Data Download and Upload Throughput:

 

i) Data Download performance (Overall): Average download speed was observed as 116.48 Mbps for Airtel (5G/4G), 5.54 Mbps for BSNL (4G), 204.44 Mbps for RJIL (5G/4G) and 64.50 Mbps for VIL (5G/4G) for Gorakhpur city & nearby areas and 38.73 Mbps for Airtel (5G/4G), 5.53 Mbps for BSNL (4G), 68.38 Mbps for RJIL (5G/4G) and 28.51 Mbps for VIL (5G/4G) for Lucknow to Gorakhpur Railway. Detail of Download throughput has been provided in the map Annexed.

ii) Data Upload performance (Overall): Average upload speed was observed as 21.49 Mbps for Airtel (5G/4G), 2.67 Mbps for BSNL (4G), 19.74 Mbps for RJIL (5G/4G) and 14.83 Mbps for VIL (5G/4G) for Gorakhpur city & nearby areas and 10.28 Mbps for Airtel (5G/4G), 3.05 Mbps for BSNL (4G), 10.79 Mbps for RJIL (5G/4G) and 7.56 Mbps for VIL (5G/4G) for Lucknow to Gorakhpur Railway. Detail of Upload throughput has been provided in the map Annexed.

Locations of Dropped Calls and Call Silence instances can be seen by clicking the red dot on the map Annexed.

Details of drive test route and area covered during the IDT is as under: –

a) City – The areas covered in the city drive are Gorakhnath, Jhungiya, Ratanpur, Pipraich, Rampur Buzurg, Bhathat, Mangalpur, Delhi Public School, Gorakhpur, Govindpur, Kaalesar, Belghat, Madapar, Gorakhpur Airport, Taramandal, Ramjanki Nagar and Shahpur etc. in Gorakhpur City & nearby areas.

b) Hotspot – The hot spot locations, capturing stationary user experience, are All India Institute of Medical Sciences, Baba Raghav Das Medical College Gorakhpur, Gorakhnath Temple, Gorakhpur Airport, Gorakhpur Junction, HP Petrol Pump Bus Station Nausad, Maharana Pratap Polytechnic, Mahatma Gandhi Post Graduate College, Mahayogi Gorakhnath University, MMM University of Technology, Orion Mall etc.

c) Walk Test – The walk tests conducted on 7th May 2026, covered Ambedkar Park, Nauka Vihar Ramgarh Tal and Vijay Chowk Market Area capturing mobile network behaviour in crowded pedestrian environments.

d) Railway Route – The Railway route conducted on 4th May 2026, covered Lucknow to Gorakhpur passing through Barabanki, Rudauli, Ayodhya, Mankapur, Basti and Khalilabad etc.

The findings of this IDT report have been shared with respective TSPs for taking further necessary action at their end. Detailed reports of IDT are made available on the TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to adv.bhopal@trai.gov.in or Regional Office of TRAI at Bhopal RO can be contacted on telephone no. +91-755-2575501.